JACK'S WINNING WORDS 11/14/06
“The most important thing in communication is listening to what isn’t said.” (Peter Drucker) A lot of problems in this world are caused by people who “miss” the message. Make it a point today to look for these unspoken messages. Drucker was born in Austria, but fled to America to escape the Nazis. He especially appreciated people who used their minds. ;-) Jack

D.S. WHO WORKS WITH KIDS AND PARENTS SAYS: This is one of the biggest communication breakdowns. Depending on the issue 70-90% of the message is communicated non-verbally. This is where a lot of us mess up as parents and friends. (In reality - everyone)

G.S. GIVES THIS STATISTIC. IS IT TRUE? Jack, there are some 17,000 non-verbal forms of communication - many, many more than with words. Just ask your wife.